Last Updated: 15th September 2022
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to, Go-Outreach Piccadilly Business Centre, Aldow Enterprise Park, Manchester, England, M12 6AE.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United Kingdom
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website and Web App.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Go-Outreach, accessible from www.go-outreach.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include:
-> Email address
-> First name and last name
-> Phone number
-> Address, State, Province, ZIP/Postal code, City Usage Data
-> Emails and messages from Your Inbox (when You have connected an email account and given the associated permissions to process this Data)
Usage Data is collected automatically when using the Service subject to applicable local laws. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We need this data to operate our service, trace bugs and make improvements.
The Company allows You to create an account and log in to use the Service through Third-party Social Media Services.
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address. You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use and store it in a manner consistent with this Privacy Policy.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Depending on Your location you may need to accept the use of Cookies to correctly use The Service.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend to and manage Your requests to Us.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
With Payment partners: We may share Your information with Our payment partners when you purchase a plan for the purposes of processing any payment you make and other payment related activities such as sending reminders when payment is due.
With other users within your workspace: when You share personal information, such information may be viewed by other users within your workspace when required for operation of the Service.
The Company does not sell, lease or otherwise transfer for profit, Your Personal Data. We only collect Your Personal Data for the operation of the Service we provide to you.
The Company will retain Your Personal Data as long as You maintain a paying account. We will remove any inactive accounts, and delete Your Personal Data, active after 6 months.
The Company will also retain Usage Data for internal analysis purposes for a period of 30 days.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
-> Comply with a legal obligation
-> Protect and defend the rights or property of the Company
-> Prevent or investigate possible wrongdoing in connection with the Service
-> Protect the personal safety of Users of the Service or the public
-> Protect against legal liability
The security of Your Personal Data is important to Us, we use industry leading technologies to keep Your Personal Data secure. All data is stored within the EU.
Your Personal Data can be irreversibly removed by deleting Your Account using the Web App dashboard or emailing a request to hello@go-outreach.com. We will respond to your request within 3 working days. Analytical data which may be associated with Your Personal Data is automatically deleted after 30 days.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
We may process Personal Data under the following conditions:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law, to:
Request access to Your Personal Data. The right to access, update or delete the information We have on You. You can access request access to Your Personal Data by emailing a request to hello@go-outreach.com. We will respond to your request within 3 working days.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your PersonalData on this ground.
Request erasure of Your Personal Data. You can access request deletion of Your Personal Data directly within Your account settings section or by emailing a request to hello@go-outreach.com. We will respond to your request within 3 working days.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us by email:
help@go-outreach.com
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